$43.46USD

Standalone Support
Service Duration
1 hr
Service Configuration
Yes
Services Migration
Yes
Custom Development
No
Troubleshooting
Yes
System Rescue
Yes*
*rescue will be limited by the permitted features of the underlying infrastructure when hosted externally, and if needed, backup availability.
$81.49USD
Monthly
Basic Support
Managed Services
1
Backup routine
Yes
Service Monitoring
No
Updates
Critical
First response
<24 hrs
On-demand
2 hrs
Service Level
BH4
Managed Support for Services (Business Hours)
$146.68USD
Monthly
Starter Support
Managed Servers
1
Service Monitoring
8-20
Updates
Managed
First response
<16 hrs
On-demand
4 hrs
Service Level
BH3
Single Server Management & Support
$369.41USD
Monthly
Advanced Support
Managed Servers
3
Service Monitoring
8-20
Updates
Managed
First response
<12 hrs
On-demand
6 hrs
Service Level
BH2
Multi Server Management & Support
Up to 3 servers
$630.17USD
Monthly
Enterprise Support
Managed Servers
10
Service Monitoring
8-20
Updates
Managed
First response
<6 hrs
On-demand
8 hrs
Service Level
BH1
Multi Server Management & Support
Up to 10 servers
$825.74USD
Monthly
Enterprise 24/7 Support
Managed Servers
15
Service Monitoring
24/7
Updates
Managed
First response
<4 hrs
On-demand
12 hrs
Service Level
365
Multi Server Management & Support
Up to 15 servers